Contact us.

If you are submitting a ticket using this form, please make sure to fill in the ‘Request Type’ with an accurate tag that applies to your ticket. Examples for each tag are below:

Ban Appeal

This option is to be used for appealing any in-game bans you have received. Once an appeal is received, our support team will investigate. We retain the right to uphold a ban that is found to be the result of actions that violate our Code of Conduct and/or our EULA.

Job Application

You may use this form for speculative job applications, but please do not submit applications for any job listings on our Careers page. Application links for our open vacancies can be found on that page.

Tech Support

Before submitting a ticket via this form, please first check our help centre. If you cannot find the correct information, then please use this form and a member of our support team will be happy to help.

This option is to be used for:

  • Game support

  • Platform & hardware support

  • General Phasmophobia questions/advice

Please DO NOT use this option for reporting bugs. If you encounter an issue when playing Phasmophobia that you believe to be a bug, please report it via our official Discord server.

Other

Please use this tag for a query that does not fit any of the above categories.


For all Press/Media enquiries, such as interview opportunities as well as game-key requests, please email [email protected].